Delivery Information
The prices displayed on this website include postage, packing & delivery for all Tiffany Lamps. We charge just £4.95 for next day delivery on all our Betty Boop Figurines and even less for our smaller items.
- There are no hidden charges or additional delivery costs on any of our products.
- We aim to dispatch your order within 3 working days via Royal Mail or by a courier service for our larger items.
- All orders over £50 are automatically insured. This saves you worrying about any damages in transport or missing parcels.
- All orders in excess of £50 are sent to you via Courier and will require a signature upon delivery.
Damaged Deliveries
- In the unlikely event that your order is delivered damaged, we ask you to notify us immediately.
- Photographs of the damaged goods are required in order that we can replace the damaged items quickly.
- If you are unable to provide photographs, we ask that you return the damaged items in their original packaging for inspection and so that we can replace the damaged items.
- Please return any damaged items to Busy Bee Candles, 158 Cyncoed Road, Cyncoed, Cardiff, CF23 6BP or call us on 07511 642733 for advice on returning your item to us.
Returns
- We are happy to accept returns for unused, undamaged items if you so wish.
- Please return any unused, undamaged items to Busy Bee Candles, 158 Cyncoed Road, Cyncoed, Cardiff, CF23 6BP or call us on 07511 642733 for advice on returning your item to us.
- We will issue a full refund of the item cost once received and inspected.
- Refunds are issued with 10 working days and electronically using the Pay Pal system.
Payment Methods Accepted
- We accept most types of credit & debit cards on-line using the Pay Pal payment system.
- If payment is made using Pay Pal, we never have access to your payment card information. This is held securely by Pay Pal.
- If you would prefer to place your order by telephone, we are able to accept payment using a valid credit or debit card. Call us on 07511 642 733 and we will process your order. In this instance, your card information is destroyed as soon as the payment is processed.
- Unfortunately, we no longer accept cheques as a form of payment.
If you have any questions that you wish to contact us about, please do so using the methods below;
158 Cyncoed Road, Cyncoed, Cardiff, CF23 6BP, United Kingdom
Email: info@busybeegifts.co.uk
Telephone: +44 (0) 7511 642 733
SHOP SAFE WITH BUSY BEE GIFTS
